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Penn State Job Catalog

Education Program Coordinator – Senior Support (PSU0638)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

Job Summary

The Education Program Coordinator provides support and assistance in the identification, development, and delivery of educational programs or initiatives; implements and evaluates program logistics related to materials, registration, record-keeping, staffing, marketing, data collection and analysis, long-range planning, and budget management.

Representative Duties

  • Facilitate the administration of an educational program to ensure program quality and effectiveness
  • Process course/program registrations; identify and recommend efficient workflows
  • Coordinate budget preparation, monitor budgets, analyze data, and initiate payments
  • Coordinate the recruitment and hiring of instructors/presenters
  • Participate in the development of marketing strategies to promote programs; oversee the creation and distribution of marketing materials, advertising, etc.
  • Design layout and format of project-related documents, web content, and materials
  • Make recommendations on changes/additions to both policies and portfolio of offerings based on customer feedback, evaluations, historical data, and systems capabilities
  • Recommend innovative plans for design or quality improvement of unit programs/procedures
  • Assist in developing operational goals, objectives, and standards for unit, programs, projects, etc.
  • Represent unit at internal and external meetings with stakeholders

Level Matrix

Level:
Senior Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 6
  • Minimum – $42,100.00
  • MidPoint – $51,600.00
  • Maximum – $61,000.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ Years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements