Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

Information Technology Managers are typically the senior IT leader with responsibility over an entire college, campus, or large unit; manage the general day-to-day operations of computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies; contribute to the planning and maintenance of data technology operations, including hardware, software, and telecommunications; participates in the evaluation, development, and recommendation of solutions specific to the unique needs of the college, campus, or unit; coordinate and schedule the transition from existing to new platforms and systems; work with senior leadership to develop technology plans, policies, and procedures.

• Oversee a college, campus, or unit’s information technology operations; provide strategy, leadership, technical expertise, and guidance to staff, faculty, students, and visitors
• Lead and manage a team to provide direction and development in ensuring optimal delivery of services; develop, mentor, and coach staff
• Lead strategic and operational initiatives and goals to meet objectives and align with overall University IT goals
• Develop and enforce standards and guidelines for the college, campus, or unit
• Establish and enforce policies and procedures and implement changes to existing policies and procedures to provide continuous process improvements
• Ensure security and privacy of information systems and data; create and maintain disaster recovery/business continuity plans
• Collaborate and communicate with unit leaders to determine needs and develop short- and long-term planning goals; plan the future direction of computing and infrastructure, user support, and related services
• Determine, evaluate, develop and implement quality improvement practices that have a strategic impact on business processes
• Recommend and/or write requests for proposals (RFPs) and liaison with vendors
• Lead and plan unit and university-wide projects or teams and represent college, campus, or unit at various internal and external meetings, committees, and/or projects
• Continuously build and maintain project management skills in order to set schedules, determine workload allocation, etc.
• Develop, manage, and forecast unit budget and oversee budget approval; make recommendations for expenditures

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00