Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Veterans Programs

Veterans Programs Managers collaborate and coordinate with various units throughout the University that provide services and administer programs to the university military-connected student population to assist student veterans to fully engage in the learning process and to acclimate to the Penn State Community to support their academic success; coordinate, plan, implementation, and assess of all student veteran related services, programs, and activities; act as advocate for student veterans on veteran related issues; oversee all aspects of Veterans programs, as well as advising University stakeholders on policies and procedures needed to comply with various federal and state laws governing veterans and veterans benefits administration.

• Provide overall leadership in the development, planning, execution, and coordination of services, programs, and activities to meet the needs of military-connected student population
• Develop, implement, and execute strategic plan and vision for the University's support of military-connected students through services, programs, and activities to meet the needs of the Veterans population
• Assess Veterans programs and services at all campuses to identify and fix gaps in services and to seek opportunities to enhance the student Veterans experience
• Serve as liaison to develop and maintain relationships with key local and national Veterans organization
• Advocate and be a resource on advising University and the community of Veterans program issues
• Seek external funding and development opportunities to create new and sustain existing Veterans services, programs, and activities
• Counsel and assist Veterans eligibly dependents and reservists in the areas of VA benefits, financial, academic, and personal concerns
• May serve as the primary point of contact for School Certifying Officials (SCO) at Campuses; oversee compliance with University and federal policies and procedures
• Direct, supervise, train, and evaluate assigned professional staff and student employees

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00

• Adult education
• Advocacy
• Auditing
• Budget Management
• Change Management
• Community engagement
• Confidentiality
• Consulting
• Event management
• Goal setting
• Needs Assessment
• Program evaluation
• Program management
• Quality Assurance (QA)
• Strategic Planning