Penn State Job Catalog

The defined natural career progression within or between job profiles.

Emergency Medical Services

The Emergency Medical Services (EMS) Manager provides direction for a health care operation and/or emergency response service. This position will manage and oversee staff, participate in strategic planning initiatives, and establish and implement standards of practice, policies, and procedures.

• Oversee the management and direction of staff and emergency operation/service
• Direct and oversee the supervision of staff
• Manage the budget, scheduling, and other unit-specific administrative functions
• Provide leadership and serve as a role model and resource to staff and patients
• May administer basic and advanced life support care to patients at the scene and during transport according to established state and local protocols
• Participate in the development and oversight of emergency response procedures; ensure staff are trained and comply with protocols
• Ensure operations are in accordance with state regulations and policies
• Evaluate current systems and develop and implement new systems to maximize efficiency and productivity
• Maintain positive internal and external relations with appropriate partners; provide advice related to emergency and medical operations
• Schedule support staff and ensure appropriate staffing levels are maintained

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00