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Penn State Job Catalog

Talent Management Assistant – Senior Support (PSU0187)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

The Talent Management Assistant provides support for the development and delivery of all talent management programs and services. This position provides support to the Talent Management team as well as University stakeholders in an effort to develop and deliver successful instructional programs for employees.

Representative Duties

  • Provide logistics for all instructional programs; schedule and create program calendars, update website, and develop program descriptions
  • Establish programs in the learning management system, ensuring that all relevant parameters are configured (evaluation, training form, emails, waitlists, etc.)
  • Respond to stakeholder requests and questions related to talent management requests/topics in a timely manner
  • Responsible for Talent Management invoicing and billing; maintain a repository of all forms and templates including memorandums of understanding, agreements, statements of work, etc.
  • Maintain Talent Management marketing and communication timeline and activity summary
  • Establish and coordinate processes for program support, developing and maintaining necessary job aids, standard operations procedures, and workflows
  • Moderate instructor led programs and provide administrative and operational support to sessions and instructors
  • Coordinate instructor materials to ensure content meets HR Talent Management expectations; correct templates and format using appropriate visuals
  • Ensure programs are accessible and copyright compliant
  • Serve as liaison for Talent Management to HR Services for the maintenance of Knowledge Base Articles (KBA)
  • Research content sources in the learning management system and other appropriate resources for use in future program materials

Level Matrix

Level:
Senior Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 5
  • Minimum – $38,300.00
  • MidPoint – $46,900.00
  • Maximum – $55,500.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ Years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements