Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Library Services

The Library Services Manager leads library department(s) or unit(s) including hiring, directing, and developing a team; establishes processes and procedures to ensure organizational excellence, compliance, and efficiency; provides leadership for outstanding customer service; applies expertise over functional area(s) within a library; ensures the standardization of practices across unit(s); and administers unit(s) budget.

• Oversee the daily operations of one or more library departments, centers, or unit; manage workflows; designates and delegates duties with the department(s) or unit(s); implement processes and procedures to enhance service and user experience across functional areas
• Provide direction and leadership to a team of employees; perform hiring, onboarding, supervision, and performance management of assigned employees; identify and deliver development opportunities for employees
• Ensure appropriate implementation and application of assessment activities; plan and design unit operations; oversee projects; collaborate with stakeholders to establish objectives that align with strategic plans; create documentation and training guides to ensure the standardization of practices and work methods across departments
• Lead, collaborate, and communicate internal and external customers, stakeholders, and vendors; represent and promote the interests of the unit on University committees
• Identify, secure, recommend, and allocate resources including library spaces, equipment, technologies; develop and implement safety and security protocols; manage access controls
• Assess, research, and recommend emerging technology; develop and deliver technology training for library areas
• Direct multiple library functions including acquisitions, circulation, cataloging and metadata creation, digitalization, collection planning, and preservation
• Ensure compliance with existing contracts/licenses, accessibility regulations, and copyright laws
• Prepare and manage budget; oversee financial data collection and reporting activities; make recommendations for long-range financial planning

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00