Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Library Services

The Library Services Manager leads library department(s) or unit(s) including hiring, directing, and developing a team; establishes processes and procedures to ensure organizational excellence, compliance, and efficiency; provides leadership for outstanding customer service; applies expertise over functional area(s) within a library; ensures the standardization of practices across unit(s); and administers unit(s) budget.

• Oversee the daily operations of one or more library departments, centers, or unit; manage workflows; designates and delegates duties with the department(s) or unit(s); implement processes and procedures to enhance service and user experience across functional areas
• Provide direction and leadership to a team of employees; perform hiring, onboarding, supervision, and performance management of assigned employees; identify and deliver development opportunities for employees
• Ensure appropriate implementation and application of assessment activities; plan and design unit operations; oversee projects; collaborate with stakeholders to establish objectives that align with strategic plans; create documentation and training guides to ensure the standardization of practices and work methods across departments
• Lead, collaborate, and communicate internal and external customers, stakeholders, and vendors; represent and promote the interests of the unit on University committees
• Identify, secure, recommend, and allocate resources including library spaces, equipment, technologies; develop and implement safety and security protocols; manage access controls
• Assess, research, and recommend emerging technology; develop and deliver technology training for library areas
• Direct multiple library functions including acquisitions, circulation, cataloging and metadata creation, digitalization, collection planning, and preservation
• Ensure compliance with existing contracts/licenses, accessibility regulations, and copyright laws
• Prepare and manage budget; oversee financial data collection and reporting activities; make recommendations for long-range financial planning

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00