Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Medical Assistant provides clinical, administrative, and educational support; blends direct patient care, health education, emergency response, and operational coordination to promote the health, safety, and wellbeing of the university community; functions under the supervision of licensed medical providers; contributes to both individual patient care and health initiatives.

• Conduct patient intake, including medical histories, allergies, vital signs, and immediate concerns; accurately document health information in the electronic record; report findings and areas of concern to medical staff
• Assist clinicians and nurse practitioners during examinations, treatments, and minor procedures
• Perform clinical tasks within designated scope of care, such as phlebotomy, wound care, ECGs, specimen collection (urine, blood, swabs), injections, medication administration (as delegated), suture/staple removal, and basic lab testing
• Prepare and maintain exam rooms, ensure proper sterilization and inventory of medical supplies, properly dispose of biohazardous waste, and monitor for expired medications or materials
• Provide patient education on diagnoses, medications, treatment plans, and preventive health practices
• Assist with health programs such as CPR, AED, Stop the Bleed, First Aid, and wellness workshops
• Distribute educational materials related to disease prevention, substance use safety, sexual health, and mental wellbeing
• Support peer education initiatives and collaborate with student organizations and departments to promote public health awareness
• Maintain accurate and confidential patient records in compliance with institutional and HIPAA standards
• Serve as liaison with university health partners and off-campus providers for referrals and continuity of care
• Assist with immunization reporting, flu vaccine clinics, and special health campaigns
• Maintain emergency response equipment and ensure readiness of event medical kits and AEDs
• Participate in staff meetings, quality improvement initiatives, and continuing education to maintain clinical competence
• Identify opportunities for improved efficiency, safety, and service quality
• May handle patient scheduling, front desk operations, phone calls, billing coordination, and data entry
• May work with student employees or work-study staff and train them in clinic protocols and customer service procedures
• May provide immediate assessment, stabilization, and coordination of care during medical emergencies and athletic or special events
• May work collaboratively with athletic trainers, campus police, and local EMS to ensure prompt and effective emergency response

Level:

– Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.

Supervisory Responsibilities:

– None

Fiscal Responsibilities:

– Typically none
– May handle routine financial transactions

Problem Solving:

– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures

Independence of Action:

– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation

Communication and Collaboration:

– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing

• Comp Grade – 4
• Minimum – $34,800.00
• MidPoint – $42,600.00
• Maximum – $50,500.00

• Database management
• Documentation
• Inventory management
• Patient advocacy
• Patient education
• Patient experience
• Quality control
• Records management
• Reporting

• General Equivalency Diploma (GED)
• High School (HS)