Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Healthcare Records Assistant maintains various healthcare data records and systems; ensures the quality of data and information through collection, verification, and authorization procedures; responds to requests for medical information while maintaining adherence to regulations and laws.

• Maintain, verify, analyze, and update healthcare information and data; review medical records for accuracy; process and integrate medical information into the electronic health record
• Evaluate, authorize, prepare, and respond to requests for patient protected health information; ensure compliance with federal and state health regulations, laws, and standards; communicate with healthcare providers and other requesters regarding the status of their request
• Provide expertise in regulations, guidelines, and standards as they relate to the collection and release of healthcare data; maintain an awareness and understanding of law and policy changes and their impact to medical record procedures
• Administer and interpret quality control reports to ensure data integrity; perform audits related to medical record documentation; ensure the timely, thorough, and efficient processing of record requests
• Maintain health record databases to track disclosures and authorizations in accordance with federal and state regulations
• Respond to customer/student inquiries related to health data; counsel patients on their HIPPA rights
• May assist the department with answering incoming telephone lines and handling customer inquiries and questions

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 4
• Minimum – $34,800.00
• MidPoint – $42,600.00
• Maximum – $50,500.00