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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising and Career Services International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
Student Affairs Generalist – Intermediate Professional (PSU0314)
Job Summary and Representative Duties
The Student Affairs Generalist supports and provides critical services to the vibrant, inclusive, and student-centered campus environment at one or more of the University's Commonwealth Campuses; provides broad-based support across multiple functional areas, including but not limited to student engagement, student success initiatives, student conduct, disability services, wellness programming, orientation, and career development; works collaboratively with campus partners to enhance the holistic student experience and ensure students have access to the resources needed for personal, academic, and professional growth.
- Develop, coordinate, and evaluate programs that promote student involvement, sense of belonging, and leadership development
- Support student organizations through advising, training, and administrative guidance; assist with campus events and student-led initiatives
- Provide assistance, advocacy, and support to students across a broad spectrum of issues and concerns such as behavioral and/or psychological challenges, social or adjustment problems, academic related challenges, and financial issues
- Provide outreach to students, faculty, and staff regarding students in crisis and with early-alert interventions; serve as an on-call staff member as required
- Provide comprehensive case management for students in distress or crisis; identify and communicate possible intervention steps and procedures; provide assistance, advocacy, and support; coordinate resources
- Collaborate with faculty and staff to implement strategies that promote persistence and completion
- Support the administration of student conduct processes, including case management, documentation, student meetings, and educational sanctions
- Promote an educational and restorative approach to resolving behavioral concerns; assist with policy communication and prevention programming
- Design, oversee, and implement programming and services that support the representation, engagement, retention, and success of specific populations, underrepresented groups, or those experiencing barriers to success
- Assist in reviewing accommodation requests and supporting the implementation of approved accommodations
- Work with faculty, staff, and students to promote accessibility and inclusive learning environments; maintain confidentiality and compliance with ADA, Section 504, and institutional policies
- Partner with campus health, counseling, and wellness offices to promote holistic well-being initiatives; support programs related to mental health, stress management, substance use prevention, and overall wellness
- Support the planning and execution of new student orientation, transition, and welcome programs; contribute to communication strategies for students and families
- Provide career guidance, resume reviews, and job search support to students
- Assist with employer outreach, career fairs, workshops, and professional development events
- Promote experiential learning opportunities such as service learning, internships, co-ops, and mentorships
- Assist in training student leaders, orientation leaders, and/or peer mentors
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 7
- Minimum – $46,400.00
- MidPoint – $56,800.00
- Maximum – $67,300.00
Critical Skills
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
1+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted
Job Profile last updated on 2025-12-18