Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Student Affairs Generalist

The Student Affairs Generalist supports and provides critical services to the vibrant, inclusive, and student-centered campus environment at one or more of the University's Commonwealth Campuses; provides broad-based support across multiple functional areas, including but not limited to student engagement, student success initiatives, student conduct, disability services, wellness programming, orientation, and career development; works collaboratively with campus partners to enhance the holistic student experience and ensure students have access to the resources needed for personal, academic, and professional growth.

• Develop, coordinate, and evaluate programs that promote student involvement, sense of belonging, and leadership development
• Support student organizations through advising, training, and administrative guidance; assist with campus events and student-led initiatives
• Provide assistance, advocacy, and support to students across a broad spectrum of issues and concerns such as behavioral and/or psychological challenges, social or adjustment problems, academic related challenges, and financial issues
• Provide outreach to students, faculty, and staff regarding students in crisis and with early-alert interventions; serve as an on-call staff member as required
• Provide comprehensive case management for students in distress or crisis; identify and communicate possible intervention steps and procedures; provide assistance, advocacy, and support; coordinate resources
• Collaborate with faculty and staff to implement strategies that promote persistence and completion
• Support the administration of student conduct processes, including case management, documentation, student meetings, and educational sanctions
• Promote an educational and restorative approach to resolving behavioral concerns; assist with policy communication and prevention programming
• Design, oversee, and implement programming and services that support the representation, engagement, retention, and success of specific populations, underrepresented groups, or those experiencing barriers to success
• Assist in reviewing accommodation requests and supporting the implementation of approved accommodations
• Work with faculty, staff, and students to promote accessibility and inclusive learning environments; maintain confidentiality and compliance with ADA, Section 504, and institutional policies
• Partner with campus health, counseling, and wellness offices to promote holistic well-being initiatives; support programs related to mental health, stress management, substance use prevention, and overall wellness
• Support the planning and execution of new student orientation, transition, and welcome programs; contribute to communication strategies for students and families
• Provide career guidance, resume reviews, and job search support to students
• Assist with employer outreach, career fairs, workshops, and professional development events
• Promote experiential learning opportunities such as service learning, internships, co-ops, and mentorships
• Assist in training student leaders, orientation leaders, and/or peer mentors
• May supervise staff members, including hiring, development, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00