Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Business Analysis

Business Analysts work with many project stakeholders, senior leaders, subject matter experts, project managers, change management consultants, and trainers to facilitate a broad range of organizational improvement activities. Business Analysts define, develop, facilitate, and modify new or existing business processes or solutions; visually model current state processes, organizational structure, data structure, and other business information to identify the root causes of business problems; interview stakeholders to elicit, analyze, specify, validate, and verify requirements; identify business needs and determine solutions to business problems; negotiate compromises among stakeholder groups; support, develop, and deliver communications and training related to new business processes or solutions; generate reports and program documentation; conduct and evaluate process analysis, process improvement, organizational change, strategic planning, and/or policy development.

• Meet with various stakeholders to gather and analyze information about critical business needs
• Elicit requirements using various methods, including but not limited to interviews, document review, requirements workshops, and surveys
• Validate and verify the business needs or requirements by testing, reviewing, and documenting
• Document definitions and attributes of current business functions using visual diagrams, process models, workflows, process maps, cost analysis, or other tools as appropriate
• Analyze existing business solutions in comparison to improved or proposed changes to identify gaps and/or necessary changes; conduct solution comparisons to evaluate, select, and optimize best solutions
• Prioritize tasks and projects; design new or improved business solutions based on analysis; build consensus; manage subsequent changes to improved business functions
• Identify potential bottlenecks and/or risks in new or improved business functions and make recommendations for resolution; contribute to continual process improvement; ensure that proposed processes do not conflict with other processes across the unit or institution
• Develop and administer training resources and communication plans; administer and collect regular feedback; deliver training and/or stakeholder acceptance plans
• Partner with key roles such as project managers, other business analysts, process improvement specialists, and change management consultants to maximize business value for the customer
• Contribute to the establishment of project definition and scope for short-term and long-term projects
• Provide regular progress updates to Project Manager, Senior Business Analyst, unit leadership, etc.
• May supervise staff, including hiring, development, and performance management

Level:

– Senior Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.

Supervisory Responsibilities:

– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets and funding

Problem Solving:

– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00