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Extension Operations Manager – Manager (PSU0407)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

Extension Operations Managers oversee regional extension and outreach teams located across the Commonwealth. Responsibilities involve leadership and supervision, strategic planning, budgeting and financial management, community relations and collaboration, regulatory/policy requirement compliance.

Representative Duties

  • Oversee regional extension and outreach teams; lead staff through strategic initiatives and organizational processes
  • Develop and maintain relationships with municipal leaders and community members; network, collaborate, and effectively communicate
  • Address and incorporate community and regional requests into University academic and research programs
  • Plan, execute, and evaluate cooperative extension programs; determine if programs meet regional population needs
  • Market extension programs and services for municipal approval or general public information; manage delivery
  • Develop, oversee, or maintain budgets; prepare financial analyses, forecasts, and reports; ensure funds are available for operations; collaborate on regional budget allocation/expenditures; authorize transactions; identify cost containment measures and new revenue sources
  • Keep abreast of regulatory requirements; develop operational changes, policies, and procedures; establish standards; ensure compliance
  • Hire, train, coach, supervise, and evaluate employees; identify and provide professional development opportunities

Level Matrix

Level:
Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
Supervisory Responsibilities:
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
Fiscal Responsibilities:
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
Problem Solving:
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
Independence of Action:
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
  • Comp Grade – 10
  • Minimum – $61,800.00
  • MidPoint – $75,700.00
  • Maximum – $89,600.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
8+ years of relevant experience, including 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements