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Management Supervisory Support
Administration Data Management Organizational Excellence Procurement Real Estate Records
Management Supervisory Support
Penn State Job Catalog
Records Coordinator – Senior Support (PSU0489)
Job Summary
The Records Coordinator creates and maintains the systems used to manage, retrieve, and secure business records for a unit; provides consultation on records policies and procedures; and supports all phases of record retention.
Representative Duties
- Create and maintain electronic and paper record systems including work unit files, databases, document imaging systems and reports
- Support various phases of record retention including data entry, scanning, indexing, and storage
- Review and analyze records for quality and accuracy; correct discrepancies
- Process requests from internal and external customers for information while following verification and record retrieval procedures
- Respond to routine and complex questions and issues concerning unit/University policies, processes, and procedures; ensure unit compliance with University and governmental regulations
- Coordinate and contribute to the collection of data for periodic reports or grants
- Compose letters, memos, and reports requiring research and present data to support findings
- Administer and monitor access controls to ensure the secure retrieval and transfer of records
- Provide consultation and subject matter expertise on records management practices and/or projects for units including system migrations
- Develop training opportunities for department and units, contribute to training workshops and modules, develop unit specific retention schedules
- Make recommendations for efficient records practices to unit leadership
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Senior Support
- Base Description:
- – Completes administrative activities and tasks of a technical or functional nature.
- Level Summary:
- – Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
- Supervisory Responsibilities:
-
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
- Independence of Action:
-
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
- Comp Grade – 5
- Minimum – $38,300.00
- MidPoint – $46,900.00
- Maximum – $55,500.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ Years of relevant experience
Equivalency
Or an equivalent combination of education and experience