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Penn State Job Catalog

Sales Specialist – Supervisor (PSU0573)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

The defined natural career progression within or between job profiles.

Sales



Job Summary

The Sales Specialist develops and implements sales strategy, new business/membership/client development, retention of clients/members, negotiation of contracts, and identification of entrepreneurial enterprises and relationship management strategies.

Representative Duties

  • Seek and develop new customers and/or channels in accordance with individual sales goals and/or objectives
  • Develop new business by expanding existing client relationships by evaluating their changing needs, as well as seeking out new relationships through networking, centers of influence, and other referral sources
  • Represent University at tradeshows and community organizations and events
  • Develop and/or expand key customer relationships and implement strategies for expanding the customer base
  • Initiate, manage, and implement projects to meet organizational objectives
  • Provide leadership for sales and/or negotiations, territory management, project management, and program development
  • Respond to external and internal queries
  • Prepare client presentations and proposals
  • Provide quarterly updates, revisions, and corrective actions as necessary to ensure achievement of objectives
  • May supervise and train sales staff including assigned sales support staff, interns, and wage payroll employees as appropriate

Level Matrix

Level:
Supervisor
Base Description:
– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.
Supervisory Responsibilities:
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)
Fiscal Responsibilities:
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems
Independence of Action:
– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions
Communication and Collaboration:
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials
Salary Structure
  • Comp Grade – 9
  • Minimum – $56,200.00
  • MidPoint – $68,800.00
  • Maximum – $81,500.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
3+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements