Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Sales

The Sales Specialist develops and implements sales and business development strategies to promote University programs, services, memberships, products, and other revenue-generating initiatives; cultivates and maintains relationships with prospective and existing clients, customers, sponsors, and partners; identifies opportunities to expand market reach and revenue; negotiates agreements; supports entrepreneurial and strategic growth initiatives aligned with University objectives.

• Develop and execute sales and business development strategies to achieve established revenue, client acquisition, membership, and retention goals
• Identify, cultivate, and secure new clients, customers, members, sponsors, and strategic partners through prospecting, networking, referrals, and relationship-building activities
• Expand existing client relationships by assessing evolving needs and recommending appropriate University programs, services, products, or solutions
• Represent the University at conferences, trade shows, community events, professional associations, and other outreach activities to promote offerings and develop business opportunities
• Build, maintain, and strengthen relationships with key clients, partners, and stakeholders to enhance customer satisfaction and long-term engagement
• Lead or support contract discussions, pricing negotiations, and service agreements in accordance with University policies and procedures
• Prepare and deliver presentations, proposals, sales materials, and other communications tailored to prospective and existing clients
• Plan, coordinate, and manage projects and initiatives that support sales, marketing, customer engagement, and organizational objectives
• Monitor sales performance, client activity, and market trends; prepare reports and recommend strategies or corrective actions to achieve established goals
• Respond to inquiries from internal and external stakeholders regarding University offerings, services, and business opportunities
• Collaborate with internal departments to ensure successful implementation, delivery, and ongoing support of client engagements
• May supervise, train, and provide guidance to sales staff, student employees, interns, temporary employees, or other assigned personnel

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 9
• Minimum – $59,580.00
• MidPoint – $72,936.00
• Maximum – $86,400.00

• Adaptability
• Business development
• Customer relationship management
• Effective listening
• Goal oriented
• Negotiation
• Networking
• Presentation Skills
• Project Management
• Revenue management
• Strategic Planning