Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Sales

The Sales Specialist develops and implements sales and business development strategies to promote University programs, services, memberships, products, and other revenue-generating initiatives; cultivates and maintains relationships with prospective and existing clients, customers, sponsors, and partners; identifies opportunities to expand market reach and revenue; negotiates agreements; supports entrepreneurial and strategic growth initiatives aligned with University objectives.

• Develop and execute sales and business development strategies to achieve established revenue, client acquisition, membership, and retention goals
• Identify, cultivate, and secure new clients, customers, members, sponsors, and strategic partners through prospecting, networking, referrals, and relationship-building activities
• Expand existing client relationships by assessing evolving needs and recommending appropriate University programs, services, products, or solutions
• Represent the University at conferences, trade shows, community events, professional associations, and other outreach activities to promote offerings and develop business opportunities
• Build, maintain, and strengthen relationships with key clients, partners, and stakeholders to enhance customer satisfaction and long-term engagement
• Lead or support contract discussions, pricing negotiations, and service agreements in accordance with University policies and procedures
• Prepare and deliver presentations, proposals, sales materials, and other communications tailored to prospective and existing clients
• Plan, coordinate, and manage projects and initiatives that support sales, marketing, customer engagement, and organizational objectives
• Monitor sales performance, client activity, and market trends; prepare reports and recommend strategies or corrective actions to achieve established goals
• Respond to inquiries from internal and external stakeholders regarding University offerings, services, and business opportunities
• Collaborate with internal departments to ensure successful implementation, delivery, and ongoing support of client engagements
• May supervise, train, and provide guidance to sales staff, student employees, interns, temporary employees, or other assigned personnel

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $65,508.00
• MidPoint – $80,244.00
• Maximum – $94,980.00

• Adaptability
• Business development
• Customer relationship management
• Effective listening
• Goal oriented
• Negotiation
• Networking
• Presentation Skills
• Project Management
• Revenue management
• Strategic Planning