Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Education Programs (Continuing Education)

The Education Program Specialist identifies, develops, delivers, manages and evaluates a portfolio of non-credit educational/professional development programs or initiatives from conception to evaluation; provides leadership, consultation, program coordination, technical assistance and related services in the field of education/training; evaluates and prepares recommendations for ongoing and proposed programs; develops and maintains relationships with academic units, organizations, industry, and agencies to determine programming needs. Positions within this profile are focused on community engagement and outreach directed towards external audiences (i.e. Continuing Education).

• Identify, develop, manage, deliver, and evaluate educational programs and related materials; consult and assess client needs
• Determine curriculum objectives, goals, and evaluation tools; analyze and assess program outcomes
• Develop course materials including publications, web content, and presentations; identify and recruit instructional program personnel
• Collaborate with academic departments to leverage faculty expertise and align non-credit programs with academic pathways
• Serve as a point of contact for prospective and current continuing education students
• Maintain compliance with institutional, state, and accreditation requirements
• Develop and implement marketing plans for educational programs and services
• Plan and manage budgets for programs and services to meet assigned income and program targets; identify and pursue funding opportunities
• Generate and prepare reports; gather and analyze data, and make data-informed recommendations
• Track enrollment, completion, and satisfaction metrics to evaluate program effectiveness
• Conduct needs assessments and market research to identify new program opportunities
• Cultivate, develop, and maintain relationships with community organizations, government agencies, industry leaders, and businesses on the local and national level
• Develop proposals and negotiate contracts; administer program grants
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00

• Business relationship management
• Curriculum Development
• Data Analysis
• Instructional Design
• Marketing
• Program evaluation
• Program management
• Regulatory compliance
• Training needs analysis
• Workshop facilitation