Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Education Programs (Continuing Education)

The Education Program Manager provides overall management and direction for a broad portfolio of educational initiatives; provides strategic leadership in the areas of innovation, community partnerships, development opportunities, finance, marketing, compliance, internal collaborations, and operational management.

• Provide leadership and strategic direction for a business or educational unit that delivers a portfolio of programs
• Oversee and mentor a team of staff; direct workflows and assignments; manage hiring, performance evaluation, and training functions; and provide development opportunities
• Develop and manage budgets to achieve income and revenue goals
• Evaluate, develop, recommend, implement, and administer policies and procedures to ensure compliance with regulatory standards and policies
• Develop key performance indicators and metrics; direct assessment strategies and market research; make data informed recommendations to advance program growth
• Develop and direct innovation-related strategies and projects in the unit including significant new program opportunities involving technology, cross-unit collaborations, or major initiatives
• Develop business relationships with key community stakeholders; collaborate with academic leadership, regional, and University-wide units to implement programs
• Work strategically and collaboratively to develop and implement sales/marketing strategies for programs and services
• Raise revenues through sponsorships, fee-for-service or grants; respond to Requests for Proposals to offset unit or special project expenses
• Provide leadership and serve as a member of the senior management team engaged in strategic planning, decision-making, policy development and problem solving
• Provide leadership for a educational delivery team; supervise, train, mentor, develop, and evaluate staff; oversee workflow and delegate assignments

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 15
• Minimum – $109,300.00
• MidPoint – $136,600.00
• Maximum – $164,000.00