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Penn State Job Catalog
Strategic Communications Specialist - Public Relations – Intermediate Professional (PSU0836)
Additional Levels
Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.
Job Summary and Representative Duties
The Strategic Communications Specialist - Public Relations Specialist works within the Office of Strategic Communications to advance, protect, and manage the University's reputation through proactive and responsive media relations, public engagement, and strategic storytelling; develops and disseminates compelling narratives that highlight the University's academic excellence, research enterprise, student success, and community impact; identifies differentiating stories, secures high-impact media placements, maintains strong relationships with journalists at the international, national, regional, and local levels, and supports crisis communications and issues-management efforts; plays a key role in raising awareness of University priorities through integrated communications strategies, coordinated messaging, and the effective translation of complex subject matter for public audiences.
- Identify, research, and develop compelling stories that promote University achievements, research breakthroughs, faculty expertise, and institutional priorities
- Draft and distribute press releases, media advisories, op-eds, backgrounders, fact sheets, feature stories, and media kits
- Cultivate and maintain relationships with journalists, editors, and producers across key media markets
- Pitch stories and secure strategic media placements that elevate the University's visibility and reputation
- Recommend appropriate distribution channels for University news and tailor messages for diverse media and stakeholder audiences
- Respond to media inquiries and coordinate interviews, ensuring timely, accurate, and strategic responses
- Support designated University spokespersons through message development and media preparation
- Coordinate and support press conferences, media briefings, campus visits, and major institutional events
- Manage press logistics for University announcements, high-profile research releases, and special initiatives
- Support development and implementation of integrated communications strategies aligned with University goals
- Assist with executive communications, including speeches, messaging frameworks, and public statements
- Partner with internal communicators to ensure message consistency across colleges, campuses, and administrative units
- Collaborate with staff in Strategic Communications to tailor content to platform-specific audiences and goals
- Collaborate with marketing, digital communications, development, and government relations teams to align public relations efforts with broader institutional strategies
- Strategize, manage, create, publish, and analyze written and multimedia content for the University's primary social media platforms
- Escalate emerging issues to appropriate teams and leadership, contributing to response strategy and messaging
- Monitor daily media coverage of the University and broader higher education trends
- Track emerging issues and reputational risks; recommend communications responses based on insights
- Prepare reports and analysis on media engagement, sentiment, and overall impact to inform leadership decision-making
- Maintain awareness of industry standards, evolving media landscapes, and best practices in higher-ed communications
- Support implementation of the University's crisis communications protocols and emergency operations plans
- Assist in developing statements, holding messages, FAQs, and response strategies during sensitive or high-profile situations
- Coordinate with internal offices during crisis or issues-management activities
- Respond to inquiries from internal and external stakeholders, ensuring clear, consistent, and accurate communication
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 7
- Minimum – $49,188.00
- MidPoint – $60,216.00
- Maximum – $71,340.00
Critical Skills
- Adaptability
- Attention To Detail
- Creativity
- Ethical marketing
- Marketing research
- Media relations
- Networking
- Presentation Skills
- Public relations
- Reputation management