Client Services Copywriting and Editing Design Marketing and Communications Media Strategic Communications
Management Professional Supervisory
Penn State Job Catalog
Strategic Communications Specialist - Public Relations – Senior Professional (PSU0837)
Additional Levels
Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.
Job Summary and Representative Duties
The Strategic Communications Specialist - Public Relations Specialist works within the Office of Strategic Communications to advance, protect, and manage the University's reputation through proactive and responsive media relations, public engagement, and strategic storytelling; develops and disseminates compelling narratives that highlight the University's academic excellence, research enterprise, student success, and community impact; identifies differentiating stories, secures high-impact media placements, maintains strong relationships with journalists at the international, national, regional, and local levels, and supports crisis communications and issues-management efforts; plays a key role in raising awareness of University priorities through integrated communications strategies, coordinated messaging, and the effective translation of complex subject matter for public audiences.
- Identify, research, and develop compelling stories that promote University achievements, research breakthroughs, faculty expertise, and institutional priorities
- Draft and distribute press releases, media advisories, op-eds, backgrounders, fact sheets, feature stories, and media kits
- Cultivate and maintain relationships with journalists, editors, and producers across key media markets
- Pitch stories and secure strategic media placements that elevate the University's visibility and reputation
- Recommend appropriate distribution channels for University news and tailor messages for diverse media and stakeholder audiences
- Respond to media inquiries and coordinate interviews, ensuring timely, accurate, and strategic responses
- Support designated University spokespersons through message development and media preparation
- Coordinate and support press conferences, media briefings, campus visits, and major institutional events
- Manage press logistics for University announcements, high-profile research releases, and special initiatives
- Support development and implementation of integrated communications strategies aligned with University goals
- Assist with executive communications, including speeches, messaging frameworks, and public statements
- Partner with internal communicators to ensure message consistency across colleges, campuses, and administrative units
- Collaborate with staff in Strategic Communications to tailor content to platform-specific audiences and goals
- Collaborate with marketing, digital communications, development, and government relations teams to align public relations efforts with broader institutional strategies
- Strategize, manage, create, publish, and analyze written and multimedia content for the University's primary social media platforms
- Escalate emerging issues to appropriate teams and leadership, contributing to response strategy and messaging
- Monitor daily media coverage of the University and broader higher education trends
- Track emerging issues and reputational risks; recommend communications responses based on insights
- Prepare reports and analysis on media engagement, sentiment, and overall impact to inform leadership decision-making
- Maintain awareness of industry standards, evolving media landscapes, and best practices in higher-ed communications
- Support implementation of the University's crisis communications protocols and emergency operations plans
- Assist in developing statements, holding messages, FAQs, and response strategies during sensitive or high-profile situations
- Coordinate with internal offices during crisis or issues-management activities
- Respond to inquiries from internal and external stakeholders, ensuring clear, consistent, and accurate communication
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Senior Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.
- Supervisory Responsibilities:
-
– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets and funding
- Problem Solving:
-
– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations
Salary Structure
- Comp Grade – 11
- Minimum – $72,300.00
- MidPoint – $90,312.00
- Maximum – $108,444.00
Critical Skills
- Adaptability
- Attention To Detail
- Creativity
- Ethical marketing
- Marketing research
- Media relations
- Networking
- Presentation Skills
- Public relations
- Reputation management