Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Systems Administration

Systems Administrators maintain the integrity of various computer systems including operating systems, physical servers, appliances, and specialized application environments; administer, install, and troubleshoot a variety of technical components, perform systems maintenance tasks such as resource utilization checks and back-up and recovery; perform configuration changes to address customer needs; schedule, install, and test system software upgrades; monitor and maintain software licensing and maintenance agreements.

• Install, configure, maintain, upgrade, and support systems and software
• Develop plans, schedules, and requirements for deployment of systems
• Create custom programs and scripts to aid in systems management
• Diagnose, troubleshoot, and resolve system issues and/or respond to outages
• Resolve service-related issues; determine immediate economic and financial consequences of an incident
• Test and implement upgrades and patches to installed operating systems and software
• Maintain reliability of systems by monitoring, running tests, and troubleshooting
• Monitor backups and plans for installed systems; review adequacy of emergency response plans
• Monitor, maintain, and execute automation processes and procedures
• Monitor threats, alerts, security vulnerabilities; conduct regular reviews of security against policy goals
• Evaluate organizational vulnerabilities within assigned area of responsibility
• Manage, research, and resolve complex end-user escalation incidents
• Evaluate and recommend new or existing system improvements and/or solutions
• Create and maintain system documentation of departmental processes, procedures, plans, and configurations
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00