Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Systems Administration

Systems Administrators maintain the integrity of various computer systems including operating systems, physical servers, appliances, and specialized application environments; administer, install, and troubleshoot a variety of technical components, perform systems maintenance tasks such as resource utilization checks and back-up and recovery; perform configuration changes to address customer needs; schedule, install, and test system software upgrades; monitor and maintain software licensing and maintenance agreements.

• Install, configure, maintain, upgrade, and support systems and software
• Develop plans, schedules, and requirements for deployment of systems
• Create custom programs and scripts to aid in systems management
• Diagnose, troubleshoot, and resolve system issues and/or respond to outages
• Resolve service-related issues; determine immediate economic and financial consequences of an incident
• Test and implement upgrades and patches to installed operating systems and software
• Maintain reliability of systems by monitoring, running tests, and troubleshooting
• Monitor backups and plans for installed systems; review adequacy of emergency response plans
• Monitor, maintain, and execute automation processes and procedures
• Monitor threats, alerts, security vulnerabilities; conduct regular reviews of security against policy goals
• Evaluate organizational vulnerabilities within assigned area of responsibility
• Manage, research, and resolve complex end-user escalation incidents
• Evaluate and recommend new or existing system improvements and/or solutions
• Create and maintain system documentation of departmental processes, procedures, plans, and configurations
• May supervise staff members, including hiring, development, and performance management

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00