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Teaching and Learning with Technology Manager – Manager (PSU1112)

Additional Levels

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

Job Summary and Representative Duties

The Teaching and Learning with Technology (TLT) Manage provides strategic leadership for teams responsible for the planning, implementation, support, and continuous improvement of instructional technologies and digital learning environments that advance teaching, learning, research, and student engagement; partners with faculty, academic leadership, Information Technology, Libraries, and other campus stakeholders to develop and implement innovative technology solutions that enhance educational experiences and support institutional priorities; oversees instructional technology operations, emerging technology initiatives, learning space innovation, staff development, budgeting, and long-term technology planning while ensuring compliance with University policies, accessibility standards, and applicable legal requirements.

  • Lead, supervise, develop, and evaluate Teaching and Learning with Technology staff, including hiring, coaching, professional development, workload management, and performance management
  • Establish strategic priorities, operational goals, and service standards that support the effective delivery of instructional technology services and align with institutional teaching and learning objectives
  • Collaborate with faculty, academic units, Information Technology, Libraries, and other campus partners to identify instructional technology needs and develop innovative, technology-enabled teaching and learning solutions
  • Direct the evaluation, planning, implementation, and continuous improvement of instructional technologies, digital learning environments, immersive learning spaces, media production services, maker spaces, and emerging technology initiatives
  • Develop and implement processes to assess the feasibility, value, scalability, security, accessibility, and sustainability of new instructional technologies and technology requests
  • Partner with Information Technology to ensure instructional technologies integrate effectively with enterprise systems, classroom technologies, learning management systems, identity management, and institutional infrastructure
  • Develop strategic and operational plans that support teaching innovation, digital transformation, and evolving instructional technology needs across the University
  • Direct the planning, administration, and monitoring of departmental budgets, including forecasting staffing, instructional technology, software licensing, classroom and laboratory technology lifecycle replacement, equipment purchases, maintenance, and operational expenses
  • Evaluate, recommend, and prioritize investments in instructional technologies, software platforms, digital learning tools, and learning space enhancements based on institutional needs, technology roadmaps, and available resources
  • Establish assessment strategies and performance metrics to evaluate the effectiveness, utilization, and impact of instructional technology services, learning environments, and educational technology initiatives
  • Promote research-informed instructional practices, digital pedagogy, accessibility, universal design, and inclusive learning experiences through technology planning, consultation, and faculty development
  • Oversee the development and delivery of workshops, training programs, documentation, and consultation services that build faculty and staff proficiency with instructional technologies and emerging digital teaching practices
  • Monitor emerging technologies, including artificial intelligence (AI), extended reality (XR), learning analytics, digital collaboration tools, and other innovations, and evaluate opportunities for institutional adoption
  • Develop policies, procedures, standards, and governance practices that promote effective, secure, accessible, and sustainable use of instructional technologies
  • Ensure departmental operations comply with University policies, accessibility standards, copyright and intellectual property requirements, data privacy regulations, procurement guidelines, and other applicable legal and regulatory requirements
  • Foster collaborative relationships with academic colleges, administrative units, vendors, and external partners to support instructional technology initiatives and service excellence
  • Represent the University through participation in professional organizations, conferences, advisory groups, and national higher education technology communities to remain current on emerging trends and best practices
  • Encourage and support continuous professional development for team members through conferences, professional organizations, research, publications, communities of practice, and other learning opportunities
  • May oversee multiple functional areas, complex technology initiatives, cross-functional project teams, or institution-wide instructional technology programs

Level Matrix

Level:
Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
Supervisory Responsibilities:
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
Fiscal Responsibilities:
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
Problem Solving:
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
Independence of Action:
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
  • Comp Grade – 12
  • Minimum – $81,312.00
  • MidPoint – $101,664.00
  • Maximum – $122,016.00
Critical Skills
  • Compliance
  • Conflict Resolution
  • Curriculum Development
  • Customer Service
  • Instructional Design
  • Knowledge sharing
  • Project Management
  • Resource management
  • Team building
  • Technical support
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
8+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
An equivalent combination of education and experience accepted