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Penn State Job Catalog

Academic Program Coordinator – Support (PSU1140)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

The Academic Program Coordinator collaborates with faculty, staff, and students within an academic unit or department to ensure the effective development and delivery of courses; responds to program inquiries from students or prospective students; recommends solutions related to university policies, procedures, and systems; evaluates and prepares student and course data related to degree requirements, academic actions, course section attributes and scheduling; monitors program budget and financial activities; coordinates and plans program related events including orientations, receptions, and workshops; provides consultation and interpretation on academic and records policies.

Representative Duties

  • Communicate with faculty, staff, advisers, parents, and students; respond to inquiries related to individual courses, degree requirements, or the overall academic program
  • Prepare and maintain student files; monitor graduation requirements; assess and track degree audits and ensure accuracy of degree requirements
  • Facilitate the process for reviewing requests and updating student course/program changes; process grade change forms, add, drop, and registration forms
  • Collaborate with faculty and department leadership to forecast course/certificate enrollment; retrieve, compile, and analyze course data; assess classroom space and instructor requirements; plan, schedule, and finalize sections, classrooms, and exams; respond to course availability and enrollment inquiries; order textbooks
  • Coordinate and implement policies, procedures, and activities pertaining to student records across a department or assigned academic program
  • Coordinate scholarship, assistantship, and fellowship data and funds; prepare award letters, notify donors, monitor expenses, prepare and analyze financial reports; assign and monitor teaching assistant class assignments
  • Communicate with students to promote program specific opportunities including workshops, organizations, internships, and career development opportunities; collaborate with faculty and program staff to develop marketing materials
  • Prepare, review, and submit faculty senate petitions
  • Coordinate faculty affairs processes including promotion and tenure, sabbatical leave, and non-tenure track promotions; prepare, track, and submit review documents; consult faculty on processes and procedures in order to facilitate timely submissions and ensure compliance with academic policies
  • Plan and coordinate events including orientations, summer days, prospective student visits, open houses and other program events; arrange volunteer schedules for events
  • Monitor program budget including tracking purchases, approving expenditures, and generating financial reports
  • Create and maintain databases; compile academic data and prepare reports for department leadership related to enrollment data, student progress and experience, and accreditation information
  • Coordinate student rating surveys
  • Assist with department or program website; review content and ensure that information is accurate
  • Coordinate and plan graduation receptions; assist with logistics including venues, invitations, and itineraries
  • Coordinate the hiring process for program part-time employees

Level Matrix

Level:
Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.
Supervisory Responsibilities:
– None
Fiscal Responsibilities:
– Typically none
– May handle routine financial transactions
Problem Solving:
– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures
Independence of Action:
– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation
Communication and Collaboration:
– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing
Salary Structure
  • Comp Grade – 4
  • Minimum – $34,800.00
  • MidPoint – $42,600.00
  • Maximum – $50,500.00
FLSA Exemption Status
Non-Exempt
Minimum Education
High School Diploma/GED or Vocational Training/Degree
Minimum Experience
No prior relevant work experience required
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements