Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Academic Programs

The Academic Program Manager provides leadership for an academic unit or portfolio of programs to include oversight of strategic planning, assessment, engagement, and compliance activities; establishes a program framework that promotes collaborative relationships with faculty, positive student experiences, and a high standard of program delivery; provides consultation to the academic partners surrounding the development of new programs.

• Direct and manage an academic or degree related program, portfolio, or unit; lead a team in the effective, responsive, and innovative development and delivery of programs and services; supervise, mentor, develop, and evaluate staff; oversee workflow and assign tasks
• Define and establish program goals; collaborate with faculty to identify desired outcomes and to integrate program objectives with the academic area's strategic plan
• Evaluate portfolio quality; develop assessment methods; analyze and interpret program activity data in order to inform changes and improve program performance and impact; present statistical and narrative reports to leadership
• Oversee procedures and systems for gathering, compiling, and utilizing course information, data, and documentation
• Manage operational aspects of programs including student experience, strategic design, admission or selection processes, record procedures, and course scheduling and delivery logistics; collaborate closely with faculty on academic processes including course proposals, curriculum review, and accreditation
• Compile, analyze, and report on data related to enrollment and course demands; oversee enrollment management processes; propose strategies and solutions to meet enrollment demands including forecasting, resource allocation, and digital learning offerings
• Promote and establish collaborative relationships with faculty to identify, assess, develop, enhance, and implement new course or program offerings; evaluate the value and feasibility of new delivery models; develop solutions to enhance student experience; continually calibrate and align offerings with existing curricular goals
• Oversee the financial viability and sustainability of the academic program or unit; plan and administer budgets; allocate resources and forecast needs; analyze and report on financial data
• Develop and administer procedures to ensure compliance with University policies, standards, or regulations; lead risk mitigation efforts
• Cultivate partnerships with internal and external stakeholders in order to advance goals and elevate program relevance and reach; provide direction for marketing and engagement strategies
• Provide leadership for operational changes, large-scale projects, and the implementation of new educational models
• Partner with academic leadership, departmental leadership, central academic or student-centered units, course committees, and external entities to ensure the high-quality delivery of services and programs

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00

• Community engagement
• Compliance
• Conflict Resolution
• Consulting
• Curriculum Development
• Marketing
• Needs Assessment
• Operations management
• Program evaluation
• Strategic Planning