Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Academic Programs

The Academic Program Manager provides leadership for an academic unit or portfolio of programs to include oversight of strategic planning, assessment, engagement, and compliance activities; establishes a program framework that promotes collaborative relationships with faculty, positive student experiences, and a high standard of program delivery; provides consultation to the academic partners surrounding the development of new programs.

• Direct and manage an academic or degree related program, portfolio, or unit; lead a team in the effective, responsive, and innovative development and delivery of programs and services; supervise, mentor, develop, and evaluate staff; oversee workflow and assign tasks
• Define and establish program goals; collaborate with faculty to identify desired outcomes and to integrate program objectives with the academic area's strategic plan
• Evaluate portfolio quality; develop assessment methods; analyze and interpret program activity data in order to inform changes and improve program performance and impact; present statistical and narrative reports to leadership
• Oversee procedures and systems for gathering, compiling, and utilizing course information, data, and documentation
• Manage operational aspects of programs including student experience, strategic design, admission or selection processes, record procedures, and course scheduling and delivery logistics; collaborate closely with faculty on academic processes including course proposals, curriculum review, and accreditation
• Compile, analyze, and report on data related to enrollment and course demands; oversee enrollment management processes; propose strategies and solutions to meet enrollment demands including forecasting, resource allocation, and digital learning offerings
• Promote and establish collaborative relationships with faculty to identify, assess, develop, enhance, and implement new course or program offerings; evaluate the value and feasibility of new delivery models; develop solutions to enhance student experience; continually calibrate and align offerings with existing curricular goals
• Oversee the financial viability and sustainability of the academic program or unit; plan and administer budgets; allocate resources and forecast needs; analyze and report on financial data
• Develop and administer procedures to ensure compliance with University policies, standards, or regulations; lead risk mitigation efforts
• Cultivate partnerships with internal and external stakeholders in order to advance goals and elevate program relevance and reach; provide direction for marketing and engagement strategies
• Provide leadership for operational changes, large-scale projects, and the implementation of new educational models
• Partner with academic leadership, departmental leadership, central academic or student-centered units, course committees, and external entities to ensure the high-quality delivery of services and programs

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00

• Community engagement
• Compliance
• Conflict Resolution
• Consulting
• Curriculum Development
• Marketing
• Needs Assessment
• Operations management
• Program evaluation
• Strategic Planning