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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
Academic Program Manager – Senior Manager (PSU1150)
Job Summary
The Academic Program Manager provides leadership for an academic unit or portfolio of programs to include oversight of all strategic planning, assessment, engagement, and compliance activities; establishes a program framework that promotes collaborative relationships with faculty, positive student experiences, and a high standard of delivery methods; provides consultation to the academic partners surrounding the development of new programs.
Representative Duties
- Direct and manage an academic or degree related program, portfolio, or unit; lead a team in the effective, responsive, and innovative development and delivery of programs and services; supervise, mentor, develop, and evaluate staff; oversee workflow and assign tasks
- Define and establish program goals; collaborate with faculty to identify desired outcomes and to integrate program objectives with the academic area’s strategic plan
- Evaluate portfolio quality; develop assessment methods; analyze and interpret program activity data in order to inform changes and improve program performance and impact; present statistical and narrative reports to leadership
- Oversee and direct all operational aspects of programs including student experience, strategic design, admission or selection processes, record procedures, and course scheduling and delivery logistics; lead academic processes including course proposals, curriculum review, and accreditation
- Promote and establish collaborative relationships with faculty to identify, assess, develop, enhance, and implement new course or program offerings; evaluate the value and feasibility of new delivery models; develop solutions to enhance student experience; continually calibrate and align offerings with existing curricular goals
- Responsible for the financial viability and sustainability of the academic program or unit; plan and administer budgets; allocate resources and forecast needs; analyze and report on financial data
- Develop and administer procedures to ensure compliance with University policies, standards, or regulations; lead risk mitigation efforts
- Cultivate partnerships with internal and external stakeholders in order to advance goals and elevate program relevance and reach; provide direction for marketing and engagement strategies
- Partner with academic leadership, departmental leadership, central academic or student centered units, course committees, and external entities to ensure the high quality delivery of services and programs
Level Matrix
- Level:
- – Senior Manager
- Base Description:
- – Manages direct reports where primary duty is the management of a working unit.
- Level Summary:
- – Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
- Supervisory Responsibilities:
-
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
- Fiscal Responsibilities:
-
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
- Problem Solving:
-
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
- Independence of Action:
-
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
- Communication and Collaboration:
-
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
- Comp Grade – 12
- Minimum – $76,700.00
- MidPoint – $95,900.00
- Maximum – $115,100.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience