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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
Academic Program Coordinator – Senior Support (PSU1143)
Job Summary
The Academic Program Coordinator collaborates with faculty, staff, and students within an academic unit or department to ensure the effective development and delivery of courses; responds to program inquiries from students or prospective students; recommends solutions related to university policies, procedures, and systems; evaluates and prepares student and course data related to degree requirements, academic actions, course section attributes and scheduling; monitors program budget and financial activities; coordinates and plans program related events including orientations, receptions, and workshops; provides consultation and interpretation on academic and records policies.
Representative Duties
- Communicate with faculty, staff, advisers, parents, and students; respond to inquiries related to individual courses, degree requirements, or the overall academic program
- Prepare and maintain student files; monitor graduation requirements; assess and track degree audits and ensure accuracy of degree requirements
- Facilitate the process for reviewing requests and updating student course/program changes; process grade change forms, add, drop, and registration forms
- Collaborate with faculty and department leadership to forecast course/certificate enrollment; retrieve, compile, and analyze course data; assess classroom space and instructor requirements; plan, schedule, and finalize sections, classrooms, and exams; respond to course availability and enrollment inquiries; order textbooks
- Coordinate and implement policies, procedures, and activities pertaining to student records across a department or assigned academic program
- Coordinate scholarship, assistantship, and fellowship data and funds; prepare award letters, notify donors, monitor expenses, prepare and analyze financial reports; assign and monitor teaching assistant class assignments
- Communicate with students to promote program specific opportunities including workshops, organizations, internships, and career development opportunities; collaborate with faculty and program staff to develop marketing materials
- Prepare, review, and submit faculty senate petitions
- Coordinate faculty affairs processes including promotion and tenure, sabbatical leave, and non-tenure track promotions; prepare, track, and submit review documents; consult faculty on processes and procedures in order to facilitate timely submissions and ensure compliance with academic policies
- Plan and coordinate events including orientations, summer days, prospective student visits, open houses and other program events; arrange volunteer schedules for events
- Monitor program budget including tracking purchases, approving expenditures, and generating financial reports
- Create and maintain databases; compile academic data and prepare reports for department leadership related to enrollment data, student progress and experience, and accreditation information
- Coordinate student rating surveys
- Assist with department or program website; review content and ensure that information is accurate
- Coordinate and plan graduation receptions; assist with logistics including venues, invitations, and itineraries
- Coordinate the hiring process for program part-time employees
Level Matrix
- Level:
- – Senior Support
- Base Description:
- – Completes administrative activities and tasks of a technical or functional nature.
- Level Summary:
- – Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
- Supervisory Responsibilities:
-
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
- Independence of Action:
-
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
- Comp Grade – 6
- Minimum – $42,100.00
- MidPoint – $51,600.00
- Maximum – $61,000.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ Years of relevant experience
Equivalency
Or an equivalent combination of education and experience