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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
Financial Aid Specialist – Advanced Professional (PSU1179)
Job Summary
The Financial Aid Specialist provides personal and financial aid application counseling to students and parents; assists in the administration of the financial aid program; makes decisions to award funds to students eligible for scholarships, grants, and college work-study; responsible for auditing and reconciling financial aid accounts and packaging financial aid awards; responsible for the dissemination of information for student financial assistance through face to face, email, and phone counseling.
Representative Duties
- Advise and counsel students and parents regarding the financial aid process
- Provide in-take services, taking student/parent phone calls, responding to email, assisting visitors within the office
- Analyze and evaluates student financial needs, and advises on availability of financial assistance
- Monitor and coordinate the processing of verification and certification changes needed due to eligibility changes resulting from FAFSA data changes
- Develop and maintain strong working knowledge of all federal, state, and University student aid regulations, policies, and procedures
- Responsible for awarding, monitoring, and oversight of federal, state and university student aid
- Work with the Office of Student Aid's Application and Eligibility Services staff to monitor both eligibility and review aid processes
- Collaborate with other campus aid representatives, University personnel and outside agencies in the administration of aid applicants' verification and certification eligibility reviews programs
- May serve as the School Certifying Official, the primary point of contact for Department of Veterans Affairs (VA) education benefits; process and maintain VA certification operations in compliance with federal and university policies
Level Matrix
- Level:
- – Advanced Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
- Supervisory Responsibilities:
-
– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– May monitor/track budgets and funding
- Problem Solving:
-
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems
- Independence of Action:
-
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor
- Communication and Collaboration:
-
– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 7
- Minimum – $46,400.00
- MidPoint – $56,800.00
- Maximum – $67,300.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
3+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience