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Penn State Job Catalog

Career Services Manager – Senior Manager (PSU1209)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

The defined natural career progression within or between job profiles.

Career Services



Job Summary

The Career Services Manager is responsible for providing oversight and direction to career services activities. this includes programming, career fairs, outreach, information and resource management, department operations, and data/assessment to support career growth and enhancement for faculty and staff, alumni, students, and other state college community members.

Representative Duties

  • Direct and manage career services employees within the areas of programming, career fairs, outreach, information and resource management, and data/assessment
  • Provide a vision for and oversight over Career Services' outreach and programming efforts; conceptualize, plan, implement, budget, and evaluate programs
  • Create new programs and offer new services to customers; confirm alignment of work with Career Services' goals and standards of the career services profession
  • Oversee outreach to students, University offices, faculty/staff, and other institutions of higher education to expand Career Services' reach and impact
  • Serve as Operations Manager in Career Services; evaluate current policies and procedures both in-house and with University-wide constituents and develop and implement new policies and procedures
  • Provide a vision for Career Services' resources; oversee the development and dissemination of University-wide career resources, including the evaluation and utilization of print and online tools offered by vendors
  • Direct University-wide Career Success Institute
  • Oversee data and assessment efforts for the unit
  • Lead Career Services' career fair efforts and engagement
  • Oversee in person and online career programs available to all Penn State students and alumni
  • Generate reports from collected data to identify areas of improvement in services, programs, and resources; address areas of improvement as needed

Level Matrix

Level:
Senior Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
Supervisory Responsibilities:
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
Fiscal Responsibilities:
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
Problem Solving:
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
Independence of Action:
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
  • Comp Grade – 12
  • Minimum – $76,700.00
  • MidPoint – $95,900.00
  • Maximum – $115,100.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements