Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Career Services

Employer Engagement

The Career Services Manager provides strategic leadership, direction, and oversight for career services programs and operations that support the career development and success of students, alumni, and/or other designated populations; oversees career advising and development, career education and programming, career events, outreach and communications, employer engagement, career resources and technologies, and program assessment; leads strategic initiatives, develops and evaluates programs and services, manages staff and resources, and collaborates with academic and administrative partners to advance career readiness, experiential learning, employment outcomes, and institutional career success goals.

• Direct and manage career services employees across assigned functional areas, including career development, programming, employer engagement, career events, outreach, information and resource management, and data/assessment; establish priorities, allocate work, provide supervision and coaching, and support employee development and performance
• Provide strategic direction and operational oversight for career services functions; establish goals, priorities, service standards, and performance expectations to ensure effective and consistent delivery of career services
• Manage departmental resources, including staffing, budgets, technology, and other operational resources
• Develop and implement strategic initiatives that align career services with institutional priorities and address evolving career development, employment, and workforce needs of students and alumni
• Provide leadership for the design, development, implementation, and evaluation of career services programs, services, and initiatives; establish program objectives, measures of success, and continuous improvement strategies
• Oversee career services outreach, communications, and programming strategies designed to increase awareness, access, and engagement among students, alumni, faculty, staff, and other relevant populations
• Develop and implement policies, procedures, service standards, and operating practices to ensure the effective, consistent, and high-quality delivery of career services
• Oversee career development and career readiness initiatives that support career exploration, professional development, experiential learning, internship and employment preparation, and successful career transitions for students and alumni
• Monitor emerging career trends, workforce needs, and employment outcomes to inform career services strategy, programming, and resource development
• Provide oversight and strategic direction for employer engagement activities; establish goals and priorities for employer outreach, relationship development, recruiting, experiential learning, and employment opportunities
• Direct and support the development of employer engagement strategies that expand opportunities for students and alumni, while ensuring alignment with institutional priorities, academic programs, and student career interests
• Oversee employer-focused initiatives and events, including career fairs, recruiting programs, employer information sessions, networking events, industry panels, site visits, mentorship initiatives, and other employer engagement activities
• Foster strategic relationships with employers, alumni, community organizations, academic departments, and other external partners as appropriate to advance career development, experiential learning, and employment outcomes
• Establish and oversee assessment strategies to evaluate career services programs, employer engagement activities, student and alumni engagement, and career outcomes; analyze quantitative and qualitative data to identify trends, measure effectiveness, and inform strategic decisions
• Develop and monitor performance measures, benchmarks, and outcome indicators; prepare reports, presentations, and recommendations for leadership and other stakeholders
• Benchmark career services programs, organizational structures, and practices against peer institutions and emerging professional standards; identify and implement opportunities for continuous improvement
• Collaborate with academic departments, faculty, student services, alumni relations, development, and other University partners to integrate career development and employer engagement into curricular and co-curricular experiences

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 14
• Minimum – $102,936.00
• MidPoint – $128,688.00
• Maximum – $154,452.00

• Consulting
• Customer Service
• Data Analysis
• Data validation
• Database management
• Document management
• Operations management
• Organizational training
• Policy implementation
• Procedure development
• Records management
• Reporting
• Resource management
• Scheduling
• Strategic Planning