Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Human Resources Information System (HRIS)

The HRIS Analyst is responsible for the analysis, configuration, implementation, and ongoing support of the University's human resources information systems (HRIS); partners with Human Resources, Finance, Payroll, and Information Technology teams to optimize system functionality, enhance business processes, and ensure data integrity and compliance; evaluates system performance, gathers and translates business requirements into technical solutions, and supports reporting and analytics to inform strategic decision-making; ensures HR data is accurately processed and maintained in accordance with institutional policies and applicable regulations.

• Evaluate, analyze, and maintain HRIS modules; configure and modify system functionality to meet evolving business needs and stakeholder requirements
• Support system upgrades, releases, and new feature adoption, including regression testing and impact analysis
• Manage security roles, business process frameworks, and system integrations
• Serve as a liaison between technical teams and functional user groups
• Collaborate with HR, Finance, Payroll, and IT teams to define requirements, scope, objectives, and feasibility of system enhancements
• Translate business needs into functional specifications and technical requirements
• Collect and analyze user feedback to prioritize enhancements and continuous improvement efforts
• Develop and execute comprehensive test plans, including unit testing, integration testing, and user acceptance testing (UAT); perform validation activities to ensure data accuracy, system integrity, and compliance with requirements
• Troubleshoot system issues and coordinate resolution with internal teams and external vendors
• Provide operational support for major system events, including annual compensation and merit cycles, performance review processes, open enrollment and benefits processing and mass data transactions (e.g., EIB loads)
• Monitor system performance and resolve production issues; implement temporary workarounds when system issues impact operations
• Design, develop, and maintain standard and ad hoc reports and dashboards; ensure data accuracy and consistency across reports and systems
• Maintain relationships with system vendors and third-party providers; coordinate with vendors on system issues, enhancements, and product updates
• Support integration efforts between HRIS and other enterprise systems
• Maintain system documentation, including configuration changes, processes, and incident logs
• Develop and deliver user training, job aids, and system demonstrations
• Communicate system updates, enhancements, and best practices to stakeholders
• Provide advanced functional support and customer service to end-users
• Respond to inquiries, troubleshoot issues, and guide users on system functionality
• Promote user adoption and effective system utilization
• May supervise staff, including hiring, onboarding, training, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00

• Data Analysis
• Data integrity
• Database management
• Document management
• Information governance
• Policy analysis
• System configuration
• System design
• Technical Writing
• Troubleshooting
• Vendor management