Penn State mark
All Jobs Student & Academic Services Group
Academic Programs Academic Records Admissions and Financial Aid Advising and Career Services International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support

Penn State Job Catalog

Academic Course Coordinator – Intermediate Support (PSU1591)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary and Representative Duties

The Academic Course Coordinator provides instructional support for assigned courses; collaborates closely with faculty and college partners to ensure effective course delivery; supports course planning, scheduling, and logistics; manages instructional resources, course information, and data within course delivery systems; recruits, trains, and supervises teaching assistants; upholds standards of academic integrity, professionalism, and excellence.

  • Provide academic support and coordination for assigned courses; collaborate with faculty on course planning, scheduling, and logistics; oversee the administration of course assignments, announcements, materials, and resources
  • Recruit, train, and supervise teaching assistants; maintain access; build collaborative and supportive teaching assistant teams; disseminate information to ensure consistency; deliver training and learning opportunities to discuss best practices in instruction and student support; ensure an efficient flow of information between teaching assistants, faculty, and students
  • Maintain course documentation including rosters, participation data, and grades
  • Communicate with students regarding course and academic issues/concerns; meet with students to provide academic support and guidance and conduct grade reviews; assist in resolution; elevate to faculty and others as required
  • Manage course information within electronic systems/ platforms; update the course delivery site to ensure relevant, accurate content and a positive user experience; identify opportunities to increase clarity and streamline communication
  • Compile and analyze program data including grades, survey data, and student ratings; provide analyses to faculty/college in order to inform program direction and instruction methods
  • Facilitate and model a culture of academic integrity, excellence, accountability and professionalism for both teaching assistants and students; align efforts with college and University academic values and goals
  • Maintain partnerships with college departments and university units, such as Undergraduate Studies, honor and research institutes, and enrichment programs, in order to advance course and student success

Level Matrix

Level:
Intermediate Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
Supervisory Responsibilities:
– May provide basic direction to lower level support staff
Fiscal Responsibilities:
– Handles routine financial transactions
– May validate and pay invoices
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 4
  • Minimum – $34,800.00
  • MidPoint – $42,600.00
  • Maximum – $50,500.00
Critical Skills
  • Community engagement
  • Conflict Resolution
  • Consulting
  • Database management
  • Document management
  • Organizational training
  • Project Management
  • Recruiting
  • Scheduling
FLSA Exemption Status
Non-Exempt
Minimum Education
  • General Equivalency Diploma (GED)
  • High School (HS)
Minimum Experience
2+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted