Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Academic Advising

Academic Advisers provide academic evaluation, guidance, and assistance to students; assess student interests and performance; identify needs and opportunities to advance student academic goals; advise on course selection, scheduling, program requirements, and degree progress; contribute to the unit's advising program including orientations, workshops, and recruiting and retention efforts; implement improvements to advising services.

• Provide holistic and proactive advising services; evaluate student needs; advise students in course selection, registration, scheduling, credit transfers, and degree requirement satisfaction; monitor academic progress; maintain and ensure confidentiality of student records
• Identify students experiencing academic difficulty; develop academic improvement plans; connect students with student support services, wellness, and learning resources; make referrals as needed; develop partnerships with faculty to coordinate academic interventions
• Discuss and explore academic, personal, and professional interests and goals with students; develop comprehensive plans to support academic and career advancement; identify learning experiences to complement and advance student goals including research, study abroad, service learning, and co-curricular opportunities
• Utilize the student success platform to communicate with advisees, document interactions, track student progress, compile and analyze student data, and generate reports
• Coordinate, develop, deliver, and direct college or major specific advising programs including New Student Orientation, peer advising programs, first year seminars, information sessions, or curriculum planning workshops; participate, contribute to, and present at various college and University-wide educational programs including Commencement, Parents and Families Weekend, Summer Bridge programs, and college prospect sessions
• Interpret, apply, and ensure student compliance with University academic policies and procedures
• Contribute to the development of enrollment enhancement plans; participate in recruitment and retention activities; conduct meetings for prospective students/families, high school counselors, and University staff
• Represent and provide expertise related to assigned major; maintain knowledge of specific educational requirements and opportunities; conduct surveys of industry trends and pursue relevant internship opportunities; highlight degree program strengths, achievements, and benefits to prospective students and families
• Liaise with college undergraduate office or departmental advising offices; provide information relevant to assigned major or undergraduate program; develop resources for various audiences including faculty, students, departmental staff, and external audiences
• May evaluate academic advising services; research, propose, and implement new evidence based advising approaches or technologies
• May supervise or mentor staff members including hiring, training and development, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 7
• Minimum – $46,400.00
• MidPoint – $56,800.00
• Maximum – $67,300.00

• Advising
• Consulting
• Customer Service
• Data Analysis
• Data validation
• Database management
• Document management
• Records management
• Reporting
• Scheduling
• Writing