Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Academic Advising

The Academic Advising Manager oversees the design, development, implementation, and assessment of an advising program within an assigned area; directs a comprehensive advising program that promotes student success, retention, and equity; ensures program alignment with University academic values, objectives, and policies; equips students to make well-informed decisions that advance their academic goals; collaborates closely with faculty, leadership, and staff to ensure consistent advising practices; provides leadership for advising staff.

• Establish, direct, and evaluate the academic advising program for an assigned college or unit; develop a responsive, proactive advising structure; ensure the delivery of an advising program that utilizes innovative, evidence-based, best practices; oversee the implementation of advising technologies to improve program efficacy
• Direct all assessment activities for an advising program; develop, analyze, and report on performance goals; recommend changes to improve student outcomes and advising performance
• Serve as a liaison with the Division of Undergraduate Studies, college leadership, and commonwealth campuses; facilitate cross-unit collaboration between all groups including program coordinators, college staff and faculty, and student-facing departments, in order to advocate for and promote student outcomes
• Develop strategies to help students access resources, opportunities, and services that promote engagement and student success
• Monitor compliance with accreditation standards, state and federal regulations, and University requirements related to advising and student services
• Interpret and apply academic policies; assess the impact of policy changes on the advising program; develop procedures that align with University policies and standards
• Lead change management efforts related to advising redesign, policy updates, technology implementations, and organizational restructuring
• Administer testing, consulting, advising and related programs/services for designated student populations; may be responsible for provisional enrollment programs
• Direct academic advising training and development for faculty and professional advisers; disseminate changes in program curricula, policies, procedures, and other academic information
• Administer the academic advising budget; forecast staffing and program resource requirements; exercise established expenditure authorization; develop and present financial reports; may delegate responsibility for developing budgets to lower-level management
• Serve on college, campus, and University wide committees related to curriculum, student success, advising policy, enrollment planning, and academic standards
• May teach in accordance with academic unit/campus policies
• Supervise, hire, mentor, evaluate, and train staff, students, and volunteers

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00

• Advising
• Consulting
• Customer Service
• Document management
• Organizational training
• Records management
• Reporting
• Scheduling
• Writing