Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Academic Advising

The Academic Advising Manager oversees the design, development, implementation, and assessment of an advising program within an assigned area; directs a comprehensive advising program that promotes student success, retention, and equity; ensures program alignment with University academic values, objectives, and policies; equips students to make well-informed decisions that advance their academic goals; collaborates closely with faculty, leadership, and staff to ensure consistent advising practices; provides leadership for advising staff.

• Establish, direct, and evaluate the academic advising program for an assigned college or unit; develop a responsive, proactive advising structure; ensure the delivery of an advising program that utilizes innovative, evidence-based, best practices; oversee the implementation of advising technologies to improve program efficacy
• Direct all assessment activities for an advising program; develop, analyze, and report on performance goals; recommend changes to improve student outcomes and advising performance
• Serve as a liaison with the Division of Undergraduate Studies, college leadership, and commonwealth campuses; facilitate cross-unit collaboration between all groups including program coordinators, college staff and faculty, and student-facing departments, in order to advocate for and promote student outcomes
• Develop strategies to help students access resources, opportunities, and services that promote engagement and student success
• Monitor compliance with accreditation standards, state and federal regulations, and University requirements related to advising and student services
• Interpret and apply academic policies; assess the impact of policy changes on the advising program; develop procedures that align with University policies and standards
• Lead change management efforts related to advising redesign, policy updates, technology implementations, and organizational restructuring
• Administer testing, consulting, advising and related programs/services for designated student populations; may be responsible for provisional enrollment programs
• Direct academic advising training and development for faculty and professional advisers; disseminate changes in program curricula, policies, procedures, and other academic information
• Administer the academic advising budget; forecast staffing and program resource requirements; exercise established expenditure authorization; develop and present financial reports; may delegate responsibility for developing budgets to lower-level management
• Serve on college, campus, and University wide committees related to curriculum, student success, advising policy, enrollment planning, and academic standards
• May teach in accordance with academic unit/campus policies
• Supervise, hire, mentor, evaluate, and train staff, students, and volunteers

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00

• Advising
• Consulting
• Customer Service
• Document management
• Organizational training
• Records management
• Reporting
• Scheduling
• Writing