Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Case Manager - Mental Health provides consultation regarding medical and psychological concerns. This position works closely with care teams, physicians, parents and students to ensure students/patients have access to meet their needs including mental health, insurance, and basic needs.

• Facilitate the development of an effective care plan for student/other clients
• Provide case management appointments to facilitate client connection to ongoing mental health services
• Responsible for case management coordination; call insurance companies, perform online searches for services, communicate electronically with students regarding coverage and provider options.
• Advocate for client access to mental health care and other needed services; explain services available to clients and facilitate hospitalization process when required
• Manage record requests as needed
• Assist students in obtaining prior records from medical or psychological treatment
• Provide daytime Case Manager on-call coverage to facilitate continuity of services
• Review crisis line reports and escalate client care as needed

Level:

– Senior Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.

Supervisory Responsibilities:

– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets and funding

Problem Solving:

– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00