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Management Professional Supervisory
Administration Data Management Organizational Excellence Procurement Real Estate Records
Management Professional Supervisory
Penn State Job Catalog
Organizational Change Manager – Supervisor (PSU1836)
Job Summary and Representative Duties
Organizational Change Managers apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation; diagnose, design, implement, and assess change management strategies and plans in support of overall Organizational Excellence initiatives; identify people side risks and anticipated points of resistance; conduct readiness assessments, evaluate results, and present findings to stakeholders; work collaboratively as part of a team that often includes Project Managers, Business Analysts, and engagement with senior leadership.
Level Matrix
- Level:
- – Supervisor
- Base Description:
- – Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.
- Supervisory Responsibilities:
-
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)
- Fiscal Responsibilities:
-
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
- Problem Solving:
-
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems
- Independence of Action:
-
– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials
Salary Structure
- Comp Grade – 11
- Minimum – $68,200.00
- MidPoint – $85,200.00
- Maximum – $102,300.00
Critical Skills
- Adaptability
- Behavioral analytics
- Business Analysis
- Change Management
- Continuous improvement
- Presentation Skills
- Process improvement
- Project risk management
- Report writing
- Risk intelligence
- Scenario planning
- Stakeholder engagement
- Strategic design
- Trend analysis
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
3+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted
Additional Requirements
Change Management industry certification(s) required (e.g. Prosci)
Job Profile last updated on 2025-04-22