Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Change Management

Change Management Consultants apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation; diagnose, design, implement, and assess change management strategies and plans in support of overall Organizational Excellence initiatives; identify people side risks and anticipated points of resistance; conduct readiness assessments, evaluate results, and present findings to stakeholders; work collaboratively as part of a team that often includes Project Managers, Business Analysts, and engagement with senior leadership.

• Apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation
• Lead organizational change management projects through diagnosis, design, implementation, and assessment
• Implement change management strategy using situational awareness combined with specific details of the change and the groups impacted
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
• Develop a set of actionable and targeted change management plans
• Provide significant input to the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management plans
• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders
• Conduct project management activities such as communicating with resource managers, team leads, etc. in order to track project milestones and keep the focus on delivering project commitments
• Facilitate discussions surrounding gaps in process improvement and make recommendations for change
• Develop analytical reports for projects and identify goals and metrics
• Administer measurement systems to track adoption, utilization, and proficiency of individual changes
• Coach managers and supervisors through change and act as a liaison in connecting relevant parties and stakeholders
• Determine the impact of organizational change management programs and develop alternative strategies as needed
• May provide consultation with the establishment and enhancement of the strategic plan for the unit
• May supervise staff members, including hiring, development, and performance management

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00