Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Organizational Change Management

Organizational Change Managers apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation; diagnose, design, implement, and assess change management strategies and plans in support of overall Organizational Excellence initiatives; identify people side risks and anticipated points of resistance; conduct readiness assessments, evaluate results, and present findings to stakeholders; work collaboratively as part of a team that often includes Project Managers, Business Analysts, and engagement with senior leadership.

• Apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation
• Lead organizational change management projects through diagnosis, design, implementation, and assessment
• Implement change management strategy using situational awareness combined with specific details of the change and the groups impacted
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
• Develop a set of actionable and targeted change management plans
• Provide significant input to the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management plans
• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders
• Conduct project management activities such as communicating with resource managers, team leads, etc. in order to track project milestones and keep the focus on delivering project commitments
• Facilitate discussions surrounding gaps in process improvement and make recommendations for change
• Develop analytical reports for projects and identify goals and metrics
• Administer measurement systems to track adoption, utilization, and proficiency of individual changes
• Coach managers and supervisors through change and act as a liaison in connecting relevant parties and stakeholders
• Determine the impact of organizational change management programs and develop alternative strategies as needed
• May provide consultation with the establishment and enhancement of the strategic plan for the unit
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.

Supervisory Responsibilities:

– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets and funding

Problem Solving:

– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00