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Penn State Job Catalog

Organizational Change Manager – Advanced Professional (PSU0371)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary and Representative Duties

Organizational Change Managers apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation; diagnose, design, implement, and assess change management strategies and plans in support of overall Organizational Excellence initiatives; identify people side risks and anticipated points of resistance; conduct readiness assessments, evaluate results, and present findings to stakeholders; work collaboratively as part of a team that often includes Project Managers, Business Analysts, and engagement with senior leadership.

Level Matrix

Level:
Advanced Professional
Base Description:
– Completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
Fiscal Responsibilities:
– May validate and pay invoices
– May monitor/track budgets and funding
Problem Solving:
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
  • Comp Grade – 11
  • Minimum – $68,200.00
  • MidPoint – $85,200.00
  • Maximum – $102,300.00
Critical Skills
  • Adaptability
  • Behavioral analytics
  • Business Analysis
  • Change Management
  • Continuous improvement
  • Presentation Skills
  • Process improvement
  • Project risk management
  • Report writing
  • Risk intelligence
  • Scenario planning
  • Stakeholder engagement
  • Strategic design
  • Trend analysis
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
3+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted
Additional Requirements
Industry certifications required (e.g. Prosci)