Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Veterans Programs

The Veterans Programs Coordinator reviews and councils staff regarding Department of Veterans Affairs (DVA) and University policies and procedures; responsible for the training/feedback and oversight of counselors/certifying officials; provide professional counseling for student Veterans on financial, academic, or personal matters, including the transition to the civilian/University environment; manage the DVA certification process in compliance with DVA regulations and procedures and review/update process as needed due to changes in legislation/student or University needs; stay up to date on current Undergraduate/Graduate requirements in order to provide accurate information regarding the correct process for applying for military educational benefits or other Veterans benefits.

• Serve as the primary point of contact regarding Veterans programs and/or affairs policies and procedures
• Develop and maintain VA Certification Operations Manual detailing Penn State policies to ensure compliance with federal regulations
• Develop and present training materials to ensure compliance with federal, state, and institutional policies
• Process and provide direct instruction on unusual issues
• Report student enrollment information to the VA in compliance with VA regulations and procedures which affect school liability
• Maintain effective liaison relationships with the Veterans Affairs (VA), the Department of Defense (DOD), Pennsylvania's Department of Education State Approving Agency (SAA), and the Department of Homeland Security (DHS)
• May oversee counseling staff and counsels and advises military-connected students
• May serve as the primary point of contact for School Certifying Officials (SCO) at Campuses; oversee compliance with University and federal policies and procedures

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00