Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Veterans Programs

The Veterans Programs Coordinator reviews and councils staff regarding Department of Veterans Affairs (DVA) and University policies and procedures; responsible for the training/feedback and oversight of counselors/certifying officials; provide professional counseling for student Veterans on financial, academic, or personal matters, including the transition to the civilian/University environment; manage the DVA certification process in compliance with DVA regulations and procedures and review/update process as needed due to changes in legislation/student or University needs; stay up to date on current Undergraduate/Graduate requirements in order to provide accurate information regarding the correct process for applying for military educational benefits or other Veterans benefits.

• Serve as the primary point of contact regarding Veterans programs and/or affairs policies and procedures
• Develop and maintain VA Certification Operations Manual detailing Penn State policies to ensure compliance with federal regulations
• Develop and present training materials to ensure compliance with federal, state, and institutional policies
• Process and provide direct instruction on unusual issues
• Report student enrollment information to the VA in compliance with VA regulations and procedures which affect school liability
• Maintain effective liaison relationships with the Veterans Affairs (VA), the Department of Defense (DOD), Pennsylvania's Department of Education State Approving Agency (SAA), and the Department of Homeland Security (DHS)
• May oversee counseling staff and counsels and advises military-connected students
• May serve as the primary point of contact for School Certifying Officials (SCO) at Campuses; oversee compliance with University and federal policies and procedures

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00