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Penn State Job Catalog
Strategic Communications Specialist - Public Relations – Senior Supervisor (PSU2091)
Additional Levels
Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.
Job Summary and Representative Duties
The Strategic Communications Specialist - Public Relations Specialist works within the Office of Strategic Communications to advance, protect, and manage the University's reputation through proactive and responsive media relations, public engagement, and strategic storytelling; develops and disseminates compelling narratives that highlight the University's academic excellence, research enterprise, student success, and community impact; identifies differentiating stories, secures high-impact media placements, maintains strong relationships with journalists at the international, national, regional, and local levels, and supports crisis communications and issues-management efforts; plays a key role in raising awareness of University priorities through integrated communications strategies, coordinated messaging, and the effective translation of complex subject matter for public audiences.
- Identify, research, and develop compelling stories that promote University achievements, research breakthroughs, faculty expertise, and institutional priorities
- Draft and distribute press releases, media advisories, op-eds, backgrounders, fact sheets, feature stories, and media kits
- Cultivate and maintain relationships with journalists, editors, and producers across key media markets
- Pitch stories and secure strategic media placements that elevate the University's visibility and reputation
- Recommend appropriate distribution channels for University news and tailor messages for diverse media and stakeholder audiences
- Respond to media inquiries and coordinate interviews, ensuring timely, accurate, and strategic responses
- Support designated University spokespersons through message development and media preparation
- Coordinate and support press conferences, media briefings, campus visits, and major institutional events
- Manage press logistics for University announcements, high-profile research releases, and special initiatives
- Support development and implementation of integrated communications strategies aligned with University goals
- Assist with executive communications, including speeches, messaging frameworks, and public statements
- Partner with internal communicators to ensure message consistency across colleges, campuses, and administrative units
- Collaborate with staff in Strategic Communications to tailor content to platform-specific audiences and goals
- Collaborate with marketing, digital communications, development, and government relations teams to align public relations efforts with broader institutional strategies
- Strategize, manage, create, publish, and analyze written and multimedia content for the University's primary social media platforms
- Escalate emerging issues to appropriate teams and leadership, contributing to response strategy and messaging
- Monitor daily media coverage of the University and broader higher education trends
- Track emerging issues and reputational risks; recommend communications responses based on insights
- Prepare reports and analysis on media engagement, sentiment, and overall impact to inform leadership decision-making
- Maintain awareness of industry standards, evolving media landscapes, and best practices in higher-ed communications
- Support implementation of the University's crisis communications protocols and emergency operations plans
- Assist in developing statements, holding messages, FAQs, and response strategies during sensitive or high-profile situations
- Coordinate with internal offices during crisis or issues-management activities
- Respond to inquiries from internal and external stakeholders, ensuring clear, consistent, and accurate communication
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Senior Supervisor
- Base Description:
- – Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.
- Supervisory Responsibilities:
-
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets
- Problem Solving:
-
– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 11
- Minimum – $72,300.00
- MidPoint – $90,312.00
- Maximum – $108,444.00
Critical Skills
- Adaptability
- Attention To Detail
- Creativity
- Ethical marketing
- Marketing research
- Media relations
- Networking
- Presentation Skills
- Public relations
- Reputation management