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Management Professional Supervisory Support
Behavioral Health Clinical Communicable Disease Emergency Medicine Nutrition Pharmacy Physical Health
Management Professional Supervisory Support
Penn State Job Catalog
Healthcare Records Assistant – Support (PSU2127)
Job Summary
The Healthcare Records Assistant maintains various healthcare data records and systems; ensures the quality of data and information through collection, verification, and authorization procedures; responds to requests for medical information while maintaining adherence to regulations and laws.
Representative Duties
- Maintain, verify, analyze, and update healthcare information and data; review medical records for accuracy; process and integrate medical information into the electronic health record
- Evaluate, authorize, prepare, and respond to requests for patient protected health information; ensure compliance with federal and state health regulations, laws, and standards; communicate with healthcare providers and other requesters regarding the status of their request
- Provide expertise in regulations, guidelines, and standards as they relate to the collection and release of healthcare data; maintain an awareness and understanding of law and policy changes and their impact to medical record procedures
- Administer and interpret quality control reports to ensure data integrity; perform audits related to medical record documentation; ensure the timely, thorough, and efficient processing of record requests
- Maintain health record databases to track disclosures and authorizations in accordance with federal and state regulations
- Respond to customer/student inquiries related to health data; counsel patients on their HIPPA rights
- May assist the department with answering incoming telephone lines and handling customer inquiries and questions
Level Matrix
- Level:
- – Support
- Base Description:
- – Completes administrative activities and tasks of a technical or functional nature.
- Level Summary:
- – Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.
- Supervisory Responsibilities:
-
– None
- Fiscal Responsibilities:
-
– Typically none
– May handle routine financial transactions
- Problem Solving:
-
– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures
- Independence of Action:
-
– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation
- Communication and Collaboration:
-
– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing
Salary Structure
- Comp Grade – 3
- Minimum – $31,600.00
- MidPoint – $38,700.00
- Maximum – $45,800.00
FLSA Exemption Status
Non-Exempt
Minimum Education
High School Diploma/GED or Vocational Training/Degree
Minimum Experience
No prior relevant work experience required
Equivalency
Or an equivalent combination of education and experience