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Healthcare Records Assistant – Support (PSU2127)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

The Healthcare Records Assistant maintains various healthcare data records and systems; ensures the quality of data and information through collection, verification, and authorization procedures; responds to requests for medical information while maintaining adherence to regulations and laws.

Representative Duties

  • Maintain, verify, analyze, and update healthcare information and data; review medical records for accuracy; process and integrate medical information into the electronic health record
  • Evaluate, authorize, prepare, and respond to requests for patient protected health information; ensure compliance with federal and state health regulations, laws, and standards; communicate with healthcare providers and other requesters regarding the status of their request
  • Provide expertise in regulations, guidelines, and standards as they relate to the collection and release of healthcare data; maintain an awareness and understanding of law and policy changes and their impact to medical record procedures
  • Administer and interpret quality control reports to ensure data integrity; perform audits related to medical record documentation; ensure the timely, thorough, and efficient processing of record requests
  • Maintain health record databases to track disclosures and authorizations in accordance with federal and state regulations
  • Respond to customer/student inquiries related to health data; counsel patients on their HIPPA rights
  • May assist the department with answering incoming telephone lines and handling customer inquiries and questions

Level Matrix

Level:
Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.
Supervisory Responsibilities:
– None
Fiscal Responsibilities:
– Typically none
– May handle routine financial transactions
Problem Solving:
– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures
Independence of Action:
– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation
Communication and Collaboration:
– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing
Salary Structure
  • Comp Grade – 3
  • Minimum – $31,600.00
  • MidPoint – $38,700.00
  • Maximum – $45,800.00
FLSA Exemption Status
Non-Exempt
Minimum Education
High School Diploma/GED or Vocational Training/Degree
Minimum Experience
No prior relevant work experience required
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements