Penn State Job Catalog

The defined natural career progression within or between job profiles.

Business Intelligence

Business Intelligence (BI) Specialists play a critical role in transforming complex data into actionable insights that inform strategic decision-making and drive business performance; leverage advanced BI technologies to design, develop, and maintain scalable business intelligence solutions, ensuring that data is accessible, accurate, and aligned with the university's objectives; collaborate with cross-functional teams to identify analytical needs, resolve technical challenges, and deliver intuitive visualizations and dashboards.

• Leverage advanced business intelligence (BI) technologies and methodologies to transform complex data sets into strategic and actionable business insights that support organizational growth, innovation, and data-driven decision making
• Lead the strategic design, architecture, and continuous enhancement of scalable BI systems and solutions that support enterprise-wide data gathering, storage, and analytics
• Engage with cross-functional stakeholders to identify strategic objectives, gather business requirements, and define data-driven outcomes
• Conduct end-to-end data analysis using statistical, predictive, and mining techniques to uncover trends, patterns, and opportunities; translate findings into recommendations related to business decisions, performance, and strategic planning
• Design and deliver compelling data visualizations and dashboards, supplementing them with high-level narratives to contextualize findings and inform key strategic decisions
• Ensure the reliability, scalability, and performance of BI applications through rigorous testing, troubleshooting, and optimization; work closely with technical teams to resolve system issues and enhance capabilities
• Maintain documentation within BI systems including advanced logic and formulas, stored procedures, queries, and custom scripts
• Serve as a trusted adviser to users, providing consultation, training, and support in the effective use of BI tools to elevate organizational data literacy and decision-making maturity
• Build and optimize pipelines and data models that support real-time analytics, integration with data warehouses, and efficient data consumption across platforms
• Monitor emerging BI technologies, tools, and trends; assess their applicability to the university's strategic direction and guide the adoption of future-ready BI solutions
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00

• Business reporting
• Customer Service
• Data Analysis
• Data Collection
• Data mining
• Data visualization
• Database management
• Predictive modeling
• Research methods
• Software design
• Statistical thinking