Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Business Intelligence

Business Intelligence (BI) Specialists play a critical role in transforming complex data into actionable insights that inform strategic decision-making and drive business performance; leverage advanced BI technologies to design, develop, and maintain scalable business intelligence solutions, ensuring that data is accessible, accurate, and aligned with the university's objectives; collaborate with cross-functional teams to identify analytical needs, resolve technical challenges, and deliver intuitive visualizations and dashboards.

• Leverage advanced business intelligence (BI) technologies and methodologies to transform complex data sets into strategic and actionable business insights that support organizational growth, innovation, and data-driven decision making
• Lead the strategic design, architecture, and continuous enhancement of scalable BI systems and solutions that support enterprise-wide data gathering, storage, and analytics
• Engage with cross-functional stakeholders to identify strategic objectives, gather business requirements, and define data-driven outcomes
• Conduct end-to-end data analysis using statistical, predictive, and mining techniques to uncover trends, patterns, and opportunities; translate findings into recommendations related to business decisions, performance, and strategic planning
• Design and deliver compelling data visualizations and dashboards, supplementing them with high-level narratives to contextualize findings and inform key strategic decisions
• Ensure the reliability, scalability, and performance of BI applications through rigorous testing, troubleshooting, and optimization; work closely with technical teams to resolve system issues and enhance capabilities
• Maintain documentation within BI systems including advanced logic and formulas, stored procedures, queries, and custom scripts
• Serve as a trusted adviser to users, providing consultation, training, and support in the effective use of BI tools to elevate organizational data literacy and decision-making maturity
• Build and optimize pipelines and data models that support real-time analytics, integration with data warehouses, and efficient data consumption across platforms
• Monitor emerging BI technologies, tools, and trends; assess their applicability to the university's strategic direction and guide the adoption of future-ready BI solutions
• May supervise staff members, including hiring, development, and performance management

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00

• Business reporting
• Customer Service
• Data Analysis
• Data Collection
• Data mining
• Data visualization
• Database management
• Predictive modeling
• Research methods
• Software design
• Statistical thinking