Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Business Intelligence

Business Intelligence (BI) Specialists play a critical role in transforming complex data into actionable insights that inform strategic decision-making and drive business performance; leverage advanced BI technologies to design, develop, and maintain scalable business intelligence solutions, ensuring that data is accessible, accurate, and aligned with the university's objectives; collaborate with cross-functional teams to identify analytical needs, resolve technical challenges, and deliver intuitive visualizations and dashboards.

• Leverage advanced business intelligence (BI) technologies and methodologies to transform complex data sets into strategic and actionable business insights that support organizational growth, innovation, and data-driven decision making
• Lead the strategic design, architecture, and continuous enhancement of scalable BI systems and solutions that support enterprise-wide data gathering, storage, and analytics
• Engage with cross-functional stakeholders to identify strategic objectives, gather business requirements, and define data-driven outcomes
• Conduct end-to-end data analysis using statistical, predictive, and mining techniques to uncover trends, patterns, and opportunities; translate findings into recommendations related to business decisions, performance, and strategic planning
• Design and deliver compelling data visualizations and dashboards, supplementing them with high-level narratives to contextualize findings and inform key strategic decisions
• Ensure the reliability, scalability, and performance of BI applications through rigorous testing, troubleshooting, and optimization; work closely with technical teams to resolve system issues and enhance capabilities
• Maintain documentation within BI systems including advanced logic and formulas, stored procedures, queries, and custom scripts
• Serve as a trusted adviser to users, providing consultation, training, and support in the effective use of BI tools to elevate organizational data literacy and decision-making maturity
• Build and optimize pipelines and data models that support real-time analytics, integration with data warehouses, and efficient data consumption across platforms
• Monitor emerging BI technologies, tools, and trends; assess their applicability to the university's strategic direction and guide the adoption of future-ready BI solutions
• May supervise staff members, including hiring, development, and performance management

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00

• Business reporting
• Customer Service
• Data Analysis
• Data Collection
• Data mining
• Data visualization
• Database management
• Predictive modeling
• Research methods
• Software design
• Statistical thinking