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Security Access Specialist – Senior Supervisor (PSU2309)

Job Strings

The defined natural career progression within or between job profiles.

Security Access



Job Summary

The Security Access Specialist is responsible for physical security across university locations; provide support and troubleshooting for electronic access control, physical keys, and video surveillance; provide guidance with facility access administration and compliance with card access and key management policies; coordinate and/or conduct key audits.

Representative Duties

  • Respond to security access administration requests to include but not limited to swipe card access, new system clearance requests, unlock/lock schedules, door groups, and account provisioning
  • Test, assign, approve, and remove user permissions
  • Troubleshoot card and door security issues; coordinate with field technician dispatched to investigate hardware issues
  • Retrieve, document, and destroy returned and obsolete keys; remove from specific inventories
  • Facilitate annual audit program and perform periodic spot audits to ensure adherence to policies and procedures
  • Advise on the management of departmental keys and that keys are administered and stored per policy
  • Respond to inquires such as lost and found keys and re-core projects; prepare security risk assessments and incident reports for unaccounted for keys
  • Review key request work orders for master, grandmaster, sub-master, and special keys; update key schematics
  • Assist with facility requirements relating to key coring of new building construction and renovation
  • Respond to inquires regarding video surveillance data requests; provide approved footage for users per vetted requests and document dissemination
  • Develop and deliver training regarding access policies, procedures, and best practices
  • Research, assess, and make recommendations and participate in the development of new and current policies and protocols

Level Matrix

Level:
Senior Supervisor
Base Description:
– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.
Supervisory Responsibilities:
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)
Fiscal Responsibilities:
– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets
Problem Solving:
– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines
Independence of Action:
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards
Communication and Collaboration:
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
  • Comp Grade – 9
  • Minimum – $56,200.00
  • MidPoint – $68,800.00
  • Maximum – $81,500.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
6+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements