Penn State Job Catalog

The defined natural career progression within or between job profiles.

Accounts Receivable

The Accounts Receivable Manager leads and oversees the Accounts Receivable (AR) team, ensuring the accurate and efficient execution of invoicing, payment processing, collections, account reconciliation, and financial reporting activities; ensures compliance with internal policies and external regulations while identifying opportunities to streamline and improve AR processes; serves as the key liaison between the AR team and other departments, providing leadership, support, and analytical insight to drive performance and achieve financial objectives.

• Manage, mentor, and develop a team of Accounts Receivable Associates; provide training, performance evaluations, and guidance to ensure high standards of accuracy and efficiency
• Establish team goals, monitor workload, and ensure timely completion of tasks
• Foster a collaborative, solutions-focused team environment
• Oversee the accounts receivable lifecycle, including invoicing, credit memos, collections, reconciliations, and reporting
• Monitor billing and payment activities to ensure proper posting of receipts, preparation of bank deposits, and adherence to accounting standards
• Evaluate AR processes to identify and implement improvements for efficiency, accuracy, and automation
• Ensure compliance with internal financial controls, accounting policies, and relevant laws/regulations
• Coordinate periodic audits of accounts receivable activities and lead corrective actions as needed Review and approve AR reports, aging schedules, and reconciliation statements
• Analyze trends in receivables, delinquencies, and collection effectiveness; provide actionable insights to leadership
• Support month-end and year-end closing activities, including journal entries and general ledger (GL) reconciliations Serve as an escalation point for customer inquiries and disputes; resolve complex or sensitive issues
• Partner with cross-functional teams to ensure alignment and resolve discrepancies
• Communicate proactively with internal and external stakeholders regarding billing, payment status, and collections

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00

• Accounts Reconciliation
• Auditing
• Conflict Resolution
• Continuous improvement
• Customer Service
• Financial reporting
• Invoice Processing/Payment/Receipt
• Payment Collection
• Policy implementation
• Team Development
• Trend analysis